All orders are shipped directly from Malaysia. 

Upon receiving your shipping confirmation via email, please allow up to 48 hours for receipt of tracking information (this only applies to ready-stock orders). You may track your item by clicking the tracking number provided in the email or through our Tracking Page. Note that there will be no updates if your parcel is in transit.

If you do not receive your order within 1 - 5 working days upon receiving your tracking number (based on the table below), do let us know! Otherwise, your order is well on their way.

We use trusted local courier services such as Easy Parcel or J&T Express which is decided by the availability of your area.

If you have any other questions, please contact us at promag.my@gmail.com for us to assist you with it.